Customer Testimonials
The Pittsburg Hyundai service department has the worst service, their manager David is so unhelpful and has no customer service skills whatsoever. Their lack of communication/ respect for customer time, customer interaction, and overall service was awful. After years of dealing with this location because of it being close in proximity to our home, and being loyal to the dealership we bought the car at, we finally had enough. We recently started going to Future Hyundai in Concord and the service there is sooo much better. There is a huge difference in respect in Concord, we regret not switching dealerships ...
I’d give them less than one star if it would allow it. Their Mickey Mouse mechanics did faulty work which resulted in the head gasket blowing. AFTER charging us $4K they refuse to make good on THEIR FAULTY work. They’re straight up criminals. Do yourself a favor and stay far far away. And tell all your friends and family not to get robbed at All Star Hyundai in Pittsburg CA!
Worked Fahad Khan who's very friendly and helpful. Highly recommend.
In my car broke down the street and I walked away to go get picked up by my son it was 107 degrees outside supposedly I walked in to the dealership as soon as you walk in I look to my right there was a guy sitting at his desk with a motorcycle helmet sitting on top I asked him is it okay if I hang out inside here it is way too hot outside and he had said of course you can very professional and just really authentically nice he told me there was a lounge area over there and ...
I have to thank Joshua from Service and parts department for allways going above and beyond his customer service and attention to detail is the reason why I love to come here very knowledgeable hard-working young man definitely deserves a raise. He helped me out with my Elantra GT that was making ticking noises in the engine called and made an appointment. They looked at my vehicle and it was under warranty and they replace my engine going on two months now and not a issue, Everything works perfect. The car runs like new again I want to thank the ...
I recently purchased a 2024 Pallisade Calligraphy.I hardly ever give reviews because of bad experiences with sales people.Really reluctant to make a purchase my salesman Zarius made it easier for me.This polite young gentleman with a dynamic personality went out of his way to help me with my purchase explaining all the details & operation of my vehicle. I’m a 76 & a widow & was very stressed Zarius was very patient with me even explaining every detail to my children. I feel as though I‘be found a new friend ! A well deserved review , Thank You Zarius
Fahad helped me purchase a new Tuscon and trade in. Great service!
Thank You Nicole and Julio for all your help and hard work! I stop by the dealer to check their cars and prices, I had a pleasant experience checking all the vehicles without any distraction other than "if you would like to take a look at the inside of the car or test drive it, just let us know" which is an excellent approach. So here's the facts, I had a 2017 Hyundai Veloster 106K miles, "SALVAGE", Yes, you are reading well, "SALVAGE" that I needed to trade, I had previously checked with multiple ...
Walked in with a slew of questions concerning lease upgrades while having car serviced. Fahad was amazing from start to finish! And the best part of all, is I walked out with a brand new vehicle! Thanks to Fahad and also Ron for the amazing customer service!
Employees are not honest at this establishment. I test-drove a used 2022 Ioniq plug-in and asked the salesperson where the charger was as it was not in the car during the test drive. She told me that it was most likely in the sales office. This turned out to be wrong and they are trying to sell a plug-in without the stock charger. The sales manager indicated that he would reduce the price of the car to compensate for the missing component. I was excited and ready to buy however the sales manager did not reduce the price. He had listed 2 ...
Fahd Khan has been amazing to work with! He is kind not pushy and really wants you to get what you want. Thank you so much for your kindness.
Good👍
This is my son's first car and my salesman (Fahad Khan) was very straightforward, honest and friendly with us. Great experience and I fully recommend this Salesman.
Our sales person Fahad Khan did an excellent job. Not pushy and super knowledgeable
Very supportive and customer satisfactory. We were able to get the best deal from them.
AVOID Phill Jimenez. Dishonest, impolite, impatient. Agreed on an OTD price and raised it by 2k on the day of purchase. They lure you into buying the vehicle with things you are not told.
We were very happy with our salesman Rezaul but not the financing process. I had proof of 740 credit score and was advised they use a different service for credit. Looking for better financing.
Great experience from start to finish! Fahad was superb to work with
Very honest, knowledgeable sales person. He went above and beyond. Even brought me an umbrella when it started pouring.
Had a great experience. All my questions were answered, and I fell in love with the car that I got
Rezaul made me feel so comfortable in the whole process. Thank you Rezaul for making it happen and I Love My Hyundai!
They were very responsive to me and the entire purchase process. Michael was great. I highly recommend them.
This dealership was easy to deal with. Thank you Michael and Rezaul for all your help!
I enjoyed learning from Michael. He listened to my needs and wants and I bought a new car! Yay me!
The guys were very friendly and helped me out. I appreciate the time they took to help me get approved,to test driving the cars to finalizing everything. I will definetly come back
Michael was VERY helpful. Great conversation and great tips. You have the right person working here and helping us
My salesperson Michael at All Star Hyundai was outstanding! He made what is usually a stressful experience so stress less. He found the car that I wanted and kept communicating with me throughout the entire process. I love my new Tucson, thank you Michael!
Best team around!
Rezaul provided great service and communication with the car broker whom I worked with. Was very quick to answer any of questions of mine and was very helpful!
Michael and Rezaul we're a pleasure to work with, they were very knowledgeable about there products and helpful to me purchasing my vehicle.
I've purchased a few vehicles from different places but I had the most comfortable experience ever purchasing a vehicle from All Star Hyundai. I ended up getting all that I wanted and a little extra. The staff was amazing. They were helpful and very informative. I was in and out with the vehicle I wanted in a very short time. Rezaul Bashar made the process an ease. LOL! He even gave me a short quiz on the information he'd provided on a lot of the features of my new vehicle (which I love). I think I did well. ...
I bought a spare key for my Kona on eBay and stopped by the dealership to ask about getting it programmed. Figured I would have to wait a couple weeks for an appointment, The service advisor, josh, was like "if you can give me a few minutes to finish up with the customer before you, we can do it now" It took Just enough time for me to walk over and get a boba tea. These guys are fast and efficient!
Our experience with leasing a new EV was outstanding. The dealer went above and beyond to make the transaction smooth, easy, and convenient. I want to give out a shoutout especially to Rezaul and Sam for making this the easiest and most pleasant car acquisition process ever. Thank you gents!
Great service manager (David C.), who fully explaied the issues and my options. It’s been 4 years since I purchased the car there. I doubt that many, if any of the sales staff from then is still there, since that’s norm in sales. But if they still participate in the Costco new car purchase program that’s the place to go, since the program is great.
On time, courteous, complete.
Rezaul and Richard were very pleasant to work with. I emailed Rezaul to inquire about the Ioniq 6 in advance. Got most of my questions answered prior to coming to the dealership. After Richard gave me a test drive we started to discuss the prices. We didn't agree on the price. I left. Richard emailed me the next day with the price that I am comfortable with. Came back and finalized the paperwork with Rezaul. No up sale from Rezaul. The financial transaction went pretty smoothly. This was one of the pleasant car purchase that I have ever had. Thank ...
Great experience. Great transaction. Very good dealership and personnel. Would buy there again! Thank you!
I leased my first vehicle here in All Star Hyundai. Rezaul was outstanding and very helpful! Answered all of my questions and even supported me after the purchase. It was a very smooth experience. No complaints at all. 5/5!
Great salesmen Phil and had a great experience with the finance Rezul they did a great job
Satisfactory
They greeted us to at the door. They directed us to the office where we received excellent customer service.
Rezaul, Lucia and Ali made my first EV purchase experience easy. They answered all my questions, communicated honestly and openly, and did their best to meet my needs. I'm glad I chose All Star for my Ioniq purchase
Great experience! Rezaul is knowledge, professional, and friendly. The overall experience was positive. I would definitely do business again!
This was my 4th lease/purchase with the sales dept. They were very courteous and helpful. Rezaul Bashar was incredible processing the financial paperwork. Very amazing and intelligent person.
This is my 3 rd lease from Hyundai and more importantly from Resaul. Always great service. He is patient and explained my Ioniq 6 very well to me.
I had to bring the car in for a recall. Fortunately, that was completely covered, as well as our rental. David Corona was wonderful to work with, when you can catch him, he's a very busy man. He always was pleasant and seemed eager to make our experience a positive one. He was the only saving grace Hyundai had. They're approval process was way too long, which made my current situation 1000x more stressful than it should've been. The hoops the corporation made us jump through felt like being guilty of a crime, and then having to ...
We had a great experience buying an Ioniq 5. Michael and Rezaul worked well together to help us complete the transaction going above and beyond--a job very well done! Our thanks to you both.
Kelsey is great 👍
I was here on a short trip and my car broke down, David was great and tried his best to get my car fix to help me go back home faster. Thank you so much David, great Job!
Great customer service! loved working with Rezaul, he made sure to get us the car we wanted!! can’t say thank you enough for all you did to help us. Totally recommend Rezaul, best experience ever.
Great place ask for Rezaul really help my wife with her new sonata hybrid. Rezaul is a true salesman and Great ambassador for the brand. He also made sure he went through all the features buttons and owner and operation stuff off clock because they closed at 9pm he stayed patience, kind, and was enthusiastic when going over the great options on the limited hybrid. I can't recommend a better guy to help with your next car purchase. 5 stars will gladly recommend
Great service! Loved the delivery service and thorough tour-guiding of the car before filling out the paperwork. Rezaul was glad to explain any questions I had about the paperwork and made sure I had the chance to ask any questions before he headed to the next delivery. Wonderful experience.
They were very nice and explained every lil details about my new car, love the way they treat me and make me feel.
About a week ago had an outstanding car buying experience at All Star Hyundai Pittsburgh. Rezaul Bashar and Jordan Potter provided exceptional customer service, guiding me through the browsing process and securing the best financing options. Their expertise, dedication, and hard work made the deal possible. The entire team was accommodating, and the dealership was clean and well-maintained. I highly recommend All Star Hyundai Pittsburgh, and I'm grateful to Rezaul Bashar and Jordan Potter for their professionalism and the memorable car buying experience, highly recommend!
Our salesman Richard was very knowledgeable and helpful. Helping us to reach a decision on our vehicle choice. Little did we know he was deceiving us on the vehicle options. We purchased this vehicle with all options, as Richard signified with his remarks of "You Win", after going back and forth to the Manager. Little did we suspect that they would remove some of the options at the signing of the documents. But hey, that's what we get for trusting this Dealership. "Buyer Beware", especially at this dealership.
Today I had the best car, buying experience of my life, buying a Hyundai ionic 5 from All Star Hyundai in Pittsburg. Rezaul Bashar was the reason for this great experience. Extremely knowledgeable, and extremely helpful and friendly! He is the best!!
Amy was exceptionally a good person to deal with buying a new car. I would definitely buy when from the Hyundai dealership.
REZAUL BASHAR IS VERY PLEASANT TO WORK WITH. GREAT CUSTOMER SERVICE AND EXPLAINED CONTRACT IN DETAILED.
These guys are polite and professional. They take good care of your vehicle, covering seats with plastic and floors with paper as soon as you check in. Appointment based service was quick and within the time promised.
Took my Santa Fes in for maintenance. My cars were delivered as promised. I don’t feel like I was taken advantage of by the staff. My cars are running fine.
I chose All Star Hyundai or Pittsburg because it received the best reviews of any of the Hyundai dealerships accessible to me as an East Bay resident. And I was not disappointed. My experience buying the car was worth the long drive I made to get to Pittsburg. The same Hyundai Kona I had seen advertised was ready for me as soon as I arrived. Rezaul, the sales rep, made my purchase experience very informative and pleasant, as he is an exceptionally accomplished person who is willing to go the extra mile for a customer. He is a good teacher ...
We recently purchased a 2023 HYUNDAI KONA SEL through Rezaul Bashar, Internet Sales Department at All Star Hyundai. We decided to physically come into the dealership to inspect but heavily considered an online purchase. We are glad we came in as this was the best purchase experience in our many years of buying vehicles. This was solely due to Rezaul not pushing himself or pressuring us to purchase. He met us on the lot and talked to us in a calm manner, answering all of our many questions. Although we had done our research and this was our first experience with ...
Buying our first EV was challenging and Rezaul was extremely helpful in introducing us to the Ioniq 5 and getting us thru the purchase experience with really good advice
Rezaul made my experience as a first time buyer the most amazing experience ever. He made me feel so comfortable and welcomed. Our Experience with him was great. Thank you Rezaul
Very happy with purchase and delivery
Great service. Sales people were easy to work with, great experience. Also their service department is top notch!
This location fro service on your Hyundai is the best, Manny at the service department is exceptional and will give you notification and specifics before you approve anything to be completed. The time table for parts is a little long but with the pandemic its expected. The quality of work is good also I went to the Tracy location once and they had cracked a plastic panel inside the vehicle in which they denied doing during a recall for brakes is in that same location nonetheless it was not resolved. Manny and the group there are extra tentative and transparent.
The staff was nice and sales manager Phill exceeded my expectations. He took me on the test drive and he was very knowledgeable on the car. He helped me get a good deal on the Genesis G70 3.3t. It's rare to find a G70 in excellent condition from a Hyundai dealer, so it was worth the drive. Overall great experience from a top tier Hyundai dealer.
We were very delighted with our sales rep Richard, he was very helpful through every step of the process from start to finish. He even went the extra mile to help us set up our iPhone and how to use a lot of the features in our Tuscan. Thank You Again Richard
Awesome just Awesome very knowledgeable answered all my concerns and answers I was very pleased.
If dealers mark up on new cars then what is the mean of msrp.
Garrett was terrific. Dealership continues to be terrific after purchase. Garrett was terrific. Dealership continues to be terrific after purchase. Garrett was terrific. Dealership continues to be terrific after purchase.
Very responsive, fair and efficient. I would guy from Garrett again. And, I also love the Kona EV I got!!
Terrible service! Watch out... took my Genesys in for a locked shift problem, and the first thing that happened was that they wanyed to charge me 4X $200 or $800 for a Diagnosys (...to find the cause of the problem?) Simply because the light pannel was all light up and accordung to them they needed to do 4 diagnostics due to four lights indicating an issue?! Next, when you call them they hang up the phone if they ate to bussy ir know it us you?! Then another customer comes and says that he was overcharge for a simple oil change when iy ...
Arrogant and rude. Rezaul Bashar, Boasting their market adjustments of 15k is a good deal.
Rezaul is the "best" car salesman I've ever worked with, he's very responsive, he has a lot of knowledge with any car I asked him about. I will always go back to All Star Hyundai, the entire dealership is great to work with, in & out pretty quickly 🙂 I'll be going back to All Star Hyundai in 3 years, Thanks Rezaul.
I was helped by Rezaul Bashar, he was extremely help he got me the exact model with everything I wanted. He worked quickly and walked you through everything. Not to mention he went out his way to get my car clean because the person was off. I love my car and I will recommend AllStar Hyundai and Rezaul Bashar to everyone looking to purchase he doesn’t make you feel pressured to add anything on he give honest opinions.
Rezaul Bashar, our salesman, was as good as it gets. Very knowledgeable, personable and effective. He also has excellent follow-up. Highly recommend him and All Star Hyundai. This is our 3rd Hyundai we have bought from this dealership and we have been very pleased with all vehicles and service.
Great team to work with, I am now in my dream car! Highly recommend.
Great customer service
Richard was very friendly and helpful. He made sure I was completely informed of the vehicle before I purchased the car. Recommend thia dealership!
Happy first time customer, All Star Hyundai has a very good service team.
My wife and I were helped by Amy Larose, Sales Manager. I always dreaded buying a car because of past experiences. Amy changed that perception. I would recommend anyone buying a car see her if you want a pleasant no stress experience. Another person we met was their financial manager Clarence. He was very cordial and explained everything in great detail making it a easy transaction.
Hello, My name is Alizcia Gurule' and I purchased a car from the dealership about 11 months ago. The week after purchasing the car began to stall. I was advised by the service department located at All Star, that there was nothing that could be done because the issue could not be duplicated. Nonetheless, the car continued to stall meaning I would be driving 50/70 miles an hour and the car's speed would drastically decline and run hot. I would literally have to turn the heater on to cool the car down in the summer. In addition, I almost died a ...
Before coming to All Star Hyundai, we stopped at another nearby Hyundai dealership. We had an awful experience there with a person trying to sell us a trim we didn't even want with an $8k markup. After that experience, we decided to come here. And the difference was night and day. This dealership had the car and trim we wanted. We worked with Rezaul who was incredibly helpful, took us on a test drive, and answered all our questions about the car like an expert. It helped that his wife had the same car, but our experience was all ...
The sales process from start to finish was smooth and pleasant, thanks to the work of Phillip (the sales consultant). 5 out of 5!
This is the probably the best Hyundai service center in all of Northern California. It goes without saying that people here are some of the nicest people that are willing to help out. The most refreshing thing is that they made me feel welcome during these uncertain times. Highly recommend this place to anyone that needs to get their Hyundai Serviced! Ask for Kevin, he's great at what he does and is patient with everything.
smooth purchasing experience. Matched the internet price even though in store price mark up was increased.
Sovled my problems
Working with Rezaul Bashar was an absolute pleasure! Rezaul is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. He was extremely flexible and supportive over the phone and made the car buying process painless. As we all know inventory is limited and when you find a vehicle you like you have to jump on it. Rezaul helped my wife and I complete our application over the phone, had all the paperwork ready for the next day and got us in and out of the ...
Quick and easy dealing with the dealership came in just to check on a car end up going home with a brand new car and they gave us a good deal